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I initially picked this company because of the reviews and because its 100% cellular (I don't have a land line). Got the system, setup was quick and easy.

but:

- cell is slow, takes a random amount of time to arm/disarm the system from the app. No wifi or eithernet

- zwave will only work with alarm.com se even though you own it, you cant use it

- the discount that I received was exact same $$ as the system goes for on Amazon.

- cancelling the 30 day trial was a bit annoying.. too much chit chat and holds

I rolled my own ELK-M1 system for ~ $1,200 and $15/mo Internet + GMS monitoring

Reason of review: Bad quality.

Location: Matawan, New Jersey

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FrontPoint
Response

Thank you for taking the time to share your experience with us. It is our goal to provide every customer with a system that is 100% secure, easy to set up, completely hassle free, and backed by an excellent Support Team who is always there to assist you.

Based on your review, we did not meet your expectations at some point, and for that we want to sincerely apologize.

We would love the opportunity to talk to you directly about your comments, however, we are having trouble locating you based on the information you have provided us so at your earliest convenience could you please email us at WeCare@FrontpointSecurity.com? Thank you again for your feedback and we look forward to hearing from you shortly!

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